Help with the "Quiet Querrent"

I am looking for guidance here. Recently I did a Celtic Cross reading. I went through the reading and created a general story for my querrent because she did not have a specific question. During the reading I would pause and ask if anything I was saying had meaning for her, or if I was helping her to think differently about any situations in her life. Although, she said it did, she wouldn't elaborate and was quiet during much of the reading.

I wondered if I should be doing something differently to pull out more conversation from the querrent to help her get more from the reading. Should I ask closed ended questions, different types of questions? Or, are some querrents just quiet? 

Thanks, Linda